IT Support
Ongoing IT support is key to ensuring that your IT systems remain fully functional and as problems arise they are rectified in a timely manner.
Cerulean's portfolio of IT support solutions offer customers a level of backup and peace of mind to suit the precise needs of small to medium sized businesses. Our support team are experts in all fields of IT support and are incredibly dedicated and efficient. This ensures that you receive a level of support that is far beyond your expectations.
Cerulean will work with you to determine the most appropriate level of support for your company, and we will recommend a cost effective solution that fulfils your exact needs.
IT Support Contracts
Cerulean support service offers two types of support contracts, fixed price and block hour.
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Network Monitoring
Keeping a network fully operational requires the ability to proactively monitor each and every network device. By using premier monitoring software, we can ensure strong and reliable remote monitoring of client networks allowing us to eliminate problems before they occur.
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Support Service
We believe our approach to customer service is truly exceptional. Cerulean has never lost a client through service issues
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Patch Management
Patch management is an essential element of network security, ensuring that bug fixes and service packs addressing known software flaws are fully deployed.
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